DOUG SHANNON
Founder of Black Hive Consulting, Doug Shannon is a leader in business operations and real estate systems.
Years of real estate sales, management and operational roles in Australia and overseas, alongside opening and developing a large and successful agency practice in Perth has provided Doug the ideal skills and experience to help others influence the success of their business.
Doug specialises in real estate systems and understands their value in delivering efficiency, consistency, great service, scale and profit. His first–hand experience of residential real estate – particularly the challenges and achievements – are applied when building and implementing tools, strategies, management plans and systems so businesses can thrive during tough markets, growth or change.

Building an Agency

Having opened and built a large and successful residential real estate office in Perth city, Doug understands the demands and challenges of agency owners.
Initially working as a Sales Representative, Doug became General Manager once the scale and complexity of the business dictated a change. The GM role gave Doug a different appreciation of agency practice and while changes and refinement across the office took time, it was significant in the ongoing success and growth of the office.
Adapting to changing priorities, objectives, team structures and worsening market conditions was normal, the agency continued industry-leading retention and organic growth rates while improving team culture and efficiency.
The impressive production and management results, as well as the innovative systems, tools and strategies put in place during Doug’s time at the helm have been recognised locally and nationally by industry bodies such as REB, REIWA and the franchise group the office was part of.
Broad Exposure & Balance

Having previously been in the roles of Property Investment Consultant, Project Sales, Residential Sales, General Manager and Director and Licensee in Australian and Europe, Doug’s diverse exposure and responsibilities of operational and production requirements provides a unique asset to the varied needs of clients and scopes of projects.
Doug understands the demands of maintaining a business in tough markets or challenging circumstances. Black Hive implements tools and strategies to prioritise and efficiently manage these challenges, providing accountability and responsibilities for divisions and individuals to benefit your business, clients and team.

PROJECTS
See how other businesses have used and combined Black Hive's unique expertise to increase efficiency, maximise client satisfaction and gain advantage in the industry.
"Doug’s understanding of property management and service delivery, his writing style and ability to convey detailed or complex elements to clients in a simple way is exceptional.”
- Daniel Ganon, Deximal Property Services
Project: Property Management Suite



